Complaint Review: Arizona Federal Credit Union

Arizona Federal credit union employees Manny and Bob are very rude and nasty. Bob called my home a month back in regards to my mom's account and questioned me about her doings.

I am not on the account he basicly told me stuff about her account, He broke laws there. She is in mt. rite now and has been off an on due to personal reasons, she leaves her car at my house.

She gives me cash to make the payments I then drop off a check at the credit union. Manny called an implyed that the account was open in fraud by me.

I asked how can he say that, he just continued to say that it s fraud he has reasons to beleive its fraud. Manny has the higher then thou attitude and is extreamly rude the minute he gets on the phone.

He seems to get off on being in charge. When bob called my home i asked several questions he did not answer I also reported the credit union to the bbb.

I think all this is that I made someone mad and now they are trying to flex their muscle. I the account was open by my mom and my mom pays for it.

Manny is wanting my mom to come into the credit union to take care of her account. So hes expecting her to jump on a plane and come to the credit union, who is paying for it??

Don't do business with the Arizona Federal Credit Union, if you have a personal problem with someone in the credit union they will try what ever they can to get back at you, including what they just done to my mom.

Sad thing she has never done anything to the credit union, she has called and talked to reps there and she is very nice. Manny just needed a ego boost so she figured he would pick on my mom....

Kathy
mesa, Arizona
U.S.A.