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  • Report:  #443848

Complaint Review: Arizona Tenants Advocates

Arizona Tenants Advocates MR. VOLK IS IN THE PROCESS OF RIPPING ME OFF Tempe Arizona

  • Reported By:
    phoenix Arizona
  • Submitted:
    Wed, April 15, 2009
  • Updated:
    Mon, May 18, 2009
  • Arizona Tenants Advocates
    505 W. University Dr
    Tempe, Arizona
    U.S.A.
  • Phone:
    480-5578905
  • Category:

I went in to speak with Mr. Volk Saturday 04-11-09 to inquire as to what my options are to break my lease. He gave me different options and let me decide which direction i would like to go. I then decided to go ahead and have him help me out. That same day after speaking with my father he told me not to deal with az tenants advocates because it did not sound right to him. He offered to pay any penalties from my breaking the lease. I then informed him the following Monday that i would like my money back since he had not done much for me up until that point.

I first spoke with his helper who informed me that it should not be a problem since he had not done anything yet. The total amount i paid was $554. Mr. Volk was supposed to call me back around 9 that day and he did not. After several attempts that morning and being promised he would call back he never did. He finally got on the phone as i was recording the call from work.He told me the way things go around there that money was spent allready. I asked him to please give me my money back since we never got started breaking my lease. He then told me he has to be compensated for the 20 minutes of work he did for me, and asked what i think is fair. I told him if $54 was fair he said make it $100 and he would give me my money back.

He said later on in the week to call him. He constantly avoids my calls and had the secretary tell me he may have it on Friday. I have never felt so put off in my life. I fear i will never see the money because of the way he is acting. BE CAUTIOUS WITH HIM HE IS TWO FACED. I will have to see if my $454 is refunded on Friday, but i have a bad feeling about it. I will post the outcome either way. I will notify the BBB and the arizona attorney general of his business practices and will not stop until i get my money back.

Frank
phoenix, Arizona
U.S.A.

5 Updates & Rebuttals


Ken

Tempe,
Arizona,
U.S.A.

Frank actually endorsed Arizona Tenants Advocates - read fully

#6REBUTTAL Owner of company

Mon, May 18, 2009

If you will read what was said, Frank acknowledged that what I do is legitimate. For reasons having nothing to do with my business operations, he decided not to proceed. We negotiated a settlement of $454 to be refunded, and as soon as I could afford to give him the money (within 30 days), it was indeed refunded as promised.

This business is run honorably and with attention to detail. We go far beyond the call of duty to assure that casework if fulfilled. Much of what we provide to the community is free of charge. All our work is done with a social conscience, as Frank has attested.

Thank you, Frank, for recognizing the hard work Arizona Tenants Advocates does for very little in return. After 16 years of giving to Arizona renters, only recently has this business started to show a profit. The fact that just one single crazy person (i.e. Beverly - not Frank) has filed a "non-retracted" complaint in ripoff report is a testimony to my dedication. This is out of over 4,000 Break Lease cases over the years (as of May 2009).


Ken

Tempe,
Arizona,
U.S.A.

Frank actually endorsed Arizona Tenants Advocates - read fully

#6REBUTTAL Owner of company

Mon, May 18, 2009

If you will read what was said, Frank acknowledged that what I do is legitimate. For reasons having nothing to do with my business operations, he decided not to proceed. We negotiated a settlement of $454 to be refunded, and as soon as I could afford to give him the money (within 30 days), it was indeed refunded as promised.

This business is run honorably and with attention to detail. We go far beyond the call of duty to assure that casework if fulfilled. Much of what we provide to the community is free of charge. All our work is done with a social conscience, as Frank has attested.

Thank you, Frank, for recognizing the hard work Arizona Tenants Advocates does for very little in return. After 16 years of giving to Arizona renters, only recently has this business started to show a profit. The fact that just one single crazy person (i.e. Beverly - not Frank) has filed a "non-retracted" complaint in ripoff report is a testimony to my dedication. This is out of over 4,000 Break Lease cases over the years (as of May 2009).


Ken

Tempe,
Arizona,
U.S.A.

Frank actually endorsed Arizona Tenants Advocates - read fully

#6REBUTTAL Owner of company

Mon, May 18, 2009

If you will read what was said, Frank acknowledged that what I do is legitimate. For reasons having nothing to do with my business operations, he decided not to proceed. We negotiated a settlement of $454 to be refunded, and as soon as I could afford to give him the money (within 30 days), it was indeed refunded as promised.

This business is run honorably and with attention to detail. We go far beyond the call of duty to assure that casework if fulfilled. Much of what we provide to the community is free of charge. All our work is done with a social conscience, as Frank has attested.

Thank you, Frank, for recognizing the hard work Arizona Tenants Advocates does for very little in return. After 16 years of giving to Arizona renters, only recently has this business started to show a profit. The fact that just one single crazy person (i.e. Beverly - not Frank) has filed a "non-retracted" complaint in ripoff report is a testimony to my dedication. This is out of over 4,000 Break Lease cases over the years (as of May 2009).


Ken

Tempe,
Arizona,
U.S.A.

Frank actually endorsed Arizona Tenants Advocates - read fully

#6REBUTTAL Owner of company

Mon, May 18, 2009

If you will read what was said, Frank acknowledged that what I do is legitimate. For reasons having nothing to do with my business operations, he decided not to proceed. We negotiated a settlement of $454 to be refunded, and as soon as I could afford to give him the money (within 30 days), it was indeed refunded as promised.

This business is run honorably and with attention to detail. We go far beyond the call of duty to assure that casework if fulfilled. Much of what we provide to the community is free of charge. All our work is done with a social conscience, as Frank has attested.

Thank you, Frank, for recognizing the hard work Arizona Tenants Advocates does for very little in return. After 16 years of giving to Arizona renters, only recently has this business started to show a profit. The fact that just one single crazy person (i.e. Beverly - not Frank) has filed a "non-retracted" complaint in ripoff report is a testimony to my dedication. This is out of over 4,000 Break Lease cases over the years (as of May 2009).


Frank

phoenix,
Arizona,
U.S.A.

Mr. Volk proved to be trustworthy

#6Author of original report

Mon, April 20, 2009

Ken Volk has told me today he will be paying me back, as he told me on m onday its just not something that happens immediately. As for the work he does it seems to be just what people need if in need for help with their lease. All will be good in the homefront once the money is refunded which i was assured would happen personally by Mr. Volk. I again got to see the caring side of Ken Volk which actually seems to be the only way he is. I recommend Arizona Tenants Advocates as a means for anyone who needs help with landlord or lease problems.

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