Armando Montelongo returned book with signauture from post office as proof of return. Credi card still being billed Van Nuys,California
When i received his work book, I sent it right back, "un opened," via united states post office with signature proof. After two months, I'm still being charged. I called the 1-800 number and spoke with a rep named Maria, she said she would not refund the charge since i didn't follow directions. I said, "directions. I didn't even open the box." She said since I didn't do that, there would be no refund ! I've been charged twice and now I have to cancle my credit card since this crook says I didn't follow directions. When I purchased this book, NO ONE said any thing about returns and refunds. Scam Artist is what they are. BEWARE of this money stealing rip off artist.
Jim w
Dunlap, Illinois
U.S.A.
1 Updates & Rebuttals
Morgan
Texas,USA
We are dedicated to your success
#2UPDATE Employee
Fri, October 15, 2010
Armando Montelongo firmly stands by the quality and value of the goods and services offered, and genuinely wants his students to succeed. We are concerned about the reported circumstances and remain open and available to address these and any other concerns that you and other students may have. We are here for YOU and our ultimate goal is to see you succeed. Please let us know if there is any way we can assist you.