Complaint Review: Arrow Financial Services

Arrow is trying to collect an account from 1999. After receiving a letter from them demanding payment, I responded with a letter of dispute. I heard nothing back from them at all.

After a couple of months went by, I received a letter from an attorney that Arrow had turned my account over to. Again, I responded with a letter of dispute asking for proof of this account. I still received nothing.

Yesterday (11-6-07) I had a sheriff come to my home to serve me a notice that I was being sued. I did not answer the door. Instead, after the sheriff left, I went to the courthouse to check their records and saw that it stemmed from a company called Morgan & Pottinger, Attorneys At Law.

I called them and told them that they had not followed FDCPA regulations. The woman I spoke to, Cindy, said they were attorneys and they could do whatever they wanted. She said they did receive my letter of dispute but they could still pursue legal action and try to sue me. She told me I should just pay my bills. After a short conversation, I told her the law and FDCPA regulations, she said they were attorneys and they did this all the time. Then she hung up on me.

I am currently pursuing action against them with the FTC and the their state AG.

Mike
Independence, Kentucky
U.S.A.