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  • Report:  #231393

Complaint Review: Arrow Financial Services

Arrow Financial Services Had my 17 year old daughter in tears ripoff Niles Illinois

  • Reported By:
    EP Rhode Island
  • Submitted:
    Fri, January 19, 2007
  • Updated:
    Wed, April 18, 2007
  • Arrow Financial Services
    5996 West Touhy
    Niles, Illinois
    U.S.A.
  • Phone:
    847-557-1100
  • Category:

My Daughter's mom pasted away two weeks ago and I received a call from Arrow. They wanted their money, I explained that sherry had pasted away.

They asked me for the date. Then 10 miniutes later my daughter breaks into tears she picked up the other phone line, it was Arrow financial they ask for her mother she explained that her mother had pasted away then gave him the same info that I had given him 10 minutes before.

To top it all off the same guy that called me called her 10 minutes later.

This went on over the next 4 days

I have called them twice and explained that Sherry had past away and haveing cancer for the last 4 years and being on total Disability for the last 2years. She did not have any money.

The reson she owed the money was because before she was sick. she had a credit card.
as part of the credit card, if she became to sick to work the credit card would cover the payments. that worked fine for the 1st year then aother company purchased the company and insisted that she had to pay the card off.

I don't know if this will stop the calls. if not I will change phone numbers.

I am trying to dispute my daughter's life as little as possible.

Ray
EP, Rhode Island
U.S.A.

11 Updates & Rebuttals


Jenifer

Portland,
Oregon,
U.S.A.

Attorney Generals Office

#12Consumer Suggestion

Wed, April 18, 2007

Check with your individual state. Here in Oregon, the AG's office won't get involved in cases like this. Believe me, I have pleaded with them more than once.


Michael

Bountiful,
Utah,
U.S.A.

the scoop on junk debt collectors

#12Consumer Comment

Wed, April 18, 2007

Go here:

www.budhibbs.com

he has the scoop on junk debt collectors.

good luck !!


April

Chicago,
Illinois,
U.S.A.

File a Complaint with Your State's Attorney General

#12Consumer Suggestion

Wed, April 18, 2007

This company is ruthless! I'm glad that the Illinois Attorney General Office is now suing them for their fradulent, and illegal collection tactics.

What you need to do is to send them a copy of the death certificate via Certified Mail w/proof of signature, then they should leave you alone.

If they're still harassing you and your family, go ahead and file a complaint with Illinois Attorney General Lisa Madigan's office(if you live in Illinois) - if not, file with YOUR State Attorney General, and submit a copy of the death certificate and letter you sent to them along with the copy of the "green" Certified Mail receipt that they are supposed to mail back to you.

Even if they don't - still file the complaint with her office, as they are in the process of suing them, and it will only help to bolster and confirm what they've been doing to others for the past few years.

They harassed me and my family to no end, I even paid up, as I was too ignorant and unaware to seek advice as on this website, and still - my credit reports are showing what was actually paid by me - hasn't been.

I submitted my info to the Illinois Attorney General's office last week - I'll keep you posted on the outcome.


Ken

Hillsboro,
Ohio,
U.S.A.

Sorry for the loss....

#12REBUTTAL Individual responds

Sun, April 15, 2007

The written letter doesn't really work. These are desperate companies who thought they had a good business going by buying out debts from companies to make a profit. What idiot does that? A person is in debt so you buy out the debt at a cheaper rate hoping by using blackmail you can force them to pay. Credit Unions aren't the swiftest people in the world.

Once a person goes into debt its usually because they can't afford to pay it. And most likely will never catch up. If we all let them be eventually thier greed will bring them down because they'll have a billion accounts they can't collect on. My question is were do they get the money to buy these accounts and just set back and hold them waiting for the person to get a job then go to court and garnish thier wages. In most cases its the seniors and the sick. This is thier prey. These are the people they haunt waiting like vultures soon as they get a job. We got em. I'm thinking 65 or older you going back to work? If your sick definately not. Its best to let a qualified attorney handle it from your home town. That which once worked no longer does. Unlisted numbers get sold because they think these are the people with the money. Your better off with a listed number and use an anwsering machine. With the FTC and attorney general's office it takes alot of complaints to get anywhere. Let a good lawyer handle it. Better to pay someone who will help than trying it on your own these days. Again sorry for the loss.


Ken

Hillsboro,
Ohio,
U.S.A.

Sorry for the loss....

#12REBUTTAL Individual responds

Sun, April 15, 2007

The written letter doesn't really work. These are desperate companies who thought they had a good business going by buying out debts from companies to make a profit. What idiot does that? A person is in debt so you buy out the debt at a cheaper rate hoping by using blackmail you can force them to pay. Credit Unions aren't the swiftest people in the world.

Once a person goes into debt its usually because they can't afford to pay it. And most likely will never catch up. If we all let them be eventually thier greed will bring them down because they'll have a billion accounts they can't collect on. My question is were do they get the money to buy these accounts and just set back and hold them waiting for the person to get a job then go to court and garnish thier wages. In most cases its the seniors and the sick. This is thier prey. These are the people they haunt waiting like vultures soon as they get a job. We got em. I'm thinking 65 or older you going back to work? If your sick definately not. Its best to let a qualified attorney handle it from your home town. That which once worked no longer does. Unlisted numbers get sold because they think these are the people with the money. Your better off with a listed number and use an anwsering machine. With the FTC and attorney general's office it takes alot of complaints to get anywhere. Let a good lawyer handle it. Better to pay someone who will help than trying it on your own these days. Again sorry for the loss.


Ken

Hillsboro,
Ohio,
U.S.A.

Sorry for the loss....

#12REBUTTAL Individual responds

Sun, April 15, 2007

The written letter doesn't really work. These are desperate companies who thought they had a good business going by buying out debts from companies to make a profit. What idiot does that? A person is in debt so you buy out the debt at a cheaper rate hoping by using blackmail you can force them to pay. Credit Unions aren't the swiftest people in the world.

Once a person goes into debt its usually because they can't afford to pay it. And most likely will never catch up. If we all let them be eventually thier greed will bring them down because they'll have a billion accounts they can't collect on. My question is were do they get the money to buy these accounts and just set back and hold them waiting for the person to get a job then go to court and garnish thier wages. In most cases its the seniors and the sick. This is thier prey. These are the people they haunt waiting like vultures soon as they get a job. We got em. I'm thinking 65 or older you going back to work? If your sick definately not. Its best to let a qualified attorney handle it from your home town. That which once worked no longer does. Unlisted numbers get sold because they think these are the people with the money. Your better off with a listed number and use an anwsering machine. With the FTC and attorney general's office it takes alot of complaints to get anywhere. Let a good lawyer handle it. Better to pay someone who will help than trying it on your own these days. Again sorry for the loss.


Isabella

Chicago,
Illinois,
U.S.A.

Hope it helps

#12Consumer Suggestion

Thu, February 08, 2007

Before I begin I must send you my condolences to you & your family.

I am a bill collector, luckily not for Arrows, they are scum, honestly. Which is why Lisa Madigan, the Illinois Attorney General is going after them. That's besides the point. If the deceased has outstanding bills what you should do is send a copy of the death certificate, either by fax or through the mail, make sure the account number is on there as well. This should clear up any problems that you are having with creditors, unless there is a co-signer. If your name is also on the card, or as a co-signer with the card, or whatever account it may, I do regret to say, but you will now be liable for the matter. Once they recieve the death certificate they will close out the account. If you do happen to be a co-signer, and want all communication to stop, send a CEASE COMMUNICATION letter, including your name, deceased party's name, as well as the account number. By law, the company has to oblige by it, and cease all calls and letters to you.

Good Luck, if you have any questions, feel free to ask.


Dave

Jacksonville,
Florida,
U.S.A.

Do what I did

#12Consumer Suggestion

Mon, January 22, 2007

Go get one of the boat horns in a can, the one that blasts really loud. It's only a few dollars. Then, when the same guy calls you over and over, talk very softly so he has to cup his hands over the earpiece to hear you, and then PRESS THE BUTTON!! Gets 'em every time. You won't hear from them again.


Pablo

Washington,
District of Columbia,
U.S.A.

always utilize an answering machine to screen your calls

#12Consumer Suggestion

Sat, January 20, 2007

you can buy one for under 20.00 and pick up the call if its someone important or someone you know. You do not have to speak to anyone you don't want to. Why people feel they have to answer every ring and speak to every unknown voice on their phone is baffling to me. I've had my phone number for years and still I get creditor calls for the previous people who had this number but since I use a answering machine all I have to do is delete the call. If you try to tell them that former person is no longer at this number, they'll call more so I just let them talk to the machine all they want. I'm sure not going to disrupt my day fielding that nonsense.


Jan

Columbia,
Mississippi,
U.S.A.

Change your phone number (unlisted) immediately

#12Consumer Comment

Sat, January 20, 2007

So sorry to read of your loss and then to know that you and your daughter are dealing with these "scum Arrow" calling.

You need to get an unlisted numbet as soon as possible. They won't quit calling.
Also, write them a letter and tell them you will only communicate with them by
writing. I told one that and they finally quit calling. Only deal with them in writing and send it registered mail if you need to communicate. I know one guy who says if "if debt collectors mouths are moving they are lieing"

My husband died and I know the feeling when that phone ring and they ask for him and I had to say he has passed.

I am still dealing with creditors so I would advice you to take some time now for yourself and your grief and then try to settle this later. Mainly, just concentrate on getting them to quit calling.


Ken

Balboa,
California,
U.S.A.

Junk debt buyers are scum

#12Consumer Comment

Sat, January 20, 2007

Junk dept buyers(AKA Bottomfeeders) are SCUM, they are SCUM today, they are SCUM tomorrow, and they will always be (SCUM).

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