Complaint Review: ARROW FINANCIAL SERVICES

Arrow Financial Services called us continuously trying to get me to give out the last 4 digits of my soc.security no. They totally refused to send us or tell us ANY INFORMATION on the amount we supposedly owed! After reading on this site of others & similar experiences this is what we did:

Filed a complain with the Office of Attorney General, State of Illinois, Lisa Madigan, Consumer Protection, 100 W. Randolph St., Chicago, IL 60601 (312-814-3806)..they will send you a form to fill out within 30 days but Arrow has to validate also within 30 days and prove that you actually owe a legitimate amount of money. In our case, Arrow said: we have removed the phone no. from our records and apolgize for the 'inconveince' & will review the conduct of our representatives".

So, they could not come up with any legitimate reason they were harassing us; we were taken off the 'call list' but I hope State of Illinois is watching these deceptive people. I also sent Arrow a copy of the Fair Debt Collections Practices Act and say: "By Law I dispute the validity of this debt, and request verification of this debt per the Fair Debt Collection Practices Act, 15 USC & 1692 eq.seq.; Please respond within 30 days".
Good Luck...Protect Others & the Elderly, Sincerely, Ray.

Ray
EATON, Ohio
U.S.A.