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  • Report:  #1143735

Complaint Review: Arrowhead Hospital

Arrowhead Hospital Abrazo HealthcareTenant Healthcare Refused to pay Urgency Care Bill x3 d/t having both Kaiser Permanente and Abrazo Insurance Glendale Arizona

  • Reported By:
    Mitch S. — Glendale Arizona
  • Submitted:
    Sat, May 03, 2014
  • Updated:
    Sat, May 03, 2014

I had 3 separate instances of needing to go to Urgency Care. I presented my Abrazo / Arrowhead Insurance  Card to the Receptionist. We pay for the Platinium Healthcare Plan. Treatment was obtained  but  Abrazo / Arrowhead Insurance  was denied.

 I have Kaiser Insurance but they do not have Clinics in AZ. Thus, I used the Urgency Care facility that is affilitated with   Abrazo / Arrowhead Insurance .  I complained to the AZ elf Insurance Commissioner & I received a Phone Call, nothing in writing from the State of AZ , stating that since  Abrazo / Arrowhead Hospital is Self Insured ,the State of AZ nor  I had any  Recourse!

 I had to pay for the Urgency Care Visits out of pocket & we still pay ~ $750/ month for Employer Insurance.

 Thank you, Mitch 

Glendale.AZ

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