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  • Report:  #1277552

Complaint Review: Arrowhead Hospital

Arrowhead Hospital,  Randi Mcdermid Samsung Tablet placed in a wet bag. Tablet completely broken. Glendale Arizona

  • Reported By:
    Randi — Glendale Arizona USA
  • Submitted:
    Sat, January 02, 2016
  • Updated:
    Wed, January 13, 2016

My boyfriend Nicholas B,  had 7 seizures so he was admitted into Arrowhead Hospital for a total of 4 days. During his stay in ICU I brought him his Samsung Tablet so he wouldn't be so bored there. Well before he was transferred to a regular room, one of the nurses that was treating him( I'm assuming the daytime nurse because I arrived at the hospital around 7pm) had placed the Samsung tablet in a plastic laundry bag with a tie string and inside the bag it was soaking wet. I opened the bag and immediately freaked out. our cell phone was in the bag too but luckily the phone wasn't damaged. However the tablet wouldn't turn on. 

So we discussed this with someone from their HR dept. and we were told that we were going to receive a phone call from the practice manager. Of coarse we never did. Im not sure how to go about getting it replaced or anything. His mother gave him that tablet for his birthday and I can't believe that no one has even called to follow up on this issue. I'm sure his mother spent a pretty penny on this 10' inch Samsung tablet.

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