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  • Report:  #1430221

Complaint Review: ARS Rescue Rooter

ARS Rescue Rooter, Jason Poucher ,Larry Hunter Did Not Complete work contracted / Lied to older single women and said it was completed South Carolina

  • Reported By:
    Chris Lohnes — ROSWELL Georgia United States
  • Submitted:
    Tue, February 20, 2018
  • Updated:
    Fri, March 02, 2018

Mother in law called about having ductwork wrapped in crawl space. They said she needed to replace the whole 12-year-old HVAC system as well. Trusted them and went through Home Depot to hire and pay them with HD Card. They charged her $9500.00. Said they completed the job and after 7 months of triple high electric bills compared to previous months/years, she called them to come see what may be the problem. A young man came and went into my crawl space that  she has never been in and came out with pictures. Pictures show NO duct wrapping was done and the main duct was pulled apart from the main duct box by 6 inches letting all air (hot and cold) out under the floor. This was pulled out when they installed a shorter duct reach HVAC system and never completed the job. Robbed her of several thousand dollars. Lots of calls to get there attention, fix and compensate and still no follow through? 

1 Updates & Rebuttals


CHRISTOPHER

ROSWELL,
Georgia,
United States

ARS Has Completed the Project and Fixed all Problems Satisfactorily

#2Author of original report

Fri, March 02, 2018

After posting and finally getting through to the right person, ARS committed to and completed the work at an excellent level of workmanship.

Thank you, ARS

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