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  • Report:  #656340

Complaint Review: ARS Tucson

ARS Tucson Russett Services, ARS Rescue Rooter Price Gouging Tucson, Arizona

  • Reported By:
    Mike — Oro Valley Arizona United States of America
  • Submitted:
    Thu, October 28, 2010
  • Updated:
    Fri, October 29, 2010

When in my home to check out my heating system the technician showed me that the capacitor in one furnace was below spec.  I asked the price and was told $170.  I then went online and found that this part generally sells in the $10 to $20 range.  When confronted with this the technician lectured this former CEO about how his company has to make a profit to stay in business!

A second technician came to check out my hot water heater as part of that same service.  He pointed out correctly that the anode rod was practically gone.  He quoted $305 as the price of that part.  I again went online and found the exact part for $18 but got no Business 101 lecture.

Needless to say I did no purchase either of these items.

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