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  • Report:  #918898

Complaint Review: Arsenault warranty

Arsenault warranty pd 4,600 for tv wth 3 yr ext warty - should be 4 yrs total wth the 1 yrs that came with tv. they say NO it's a total of 3. so the first yr I had 2 Warranties Atlanta, Georgia

  • Reported By:
    Philip — LaPlace Louisiana United States of America
  • Submitted:
    Sat, July 28, 2012
  • Updated:
    Sun, July 29, 2012

I purchased a TV from CIrcut City and a 3 year warranty. CIrcuit City closed and the warranty is being handled by Assurant Solutions. I have been trying to get help since last year. I paid 4,600 for this tv including the 499.00 warranty in Jan 2008. THe TV had a 1 year warranty and I purchsed a 3 year warranty so that should mean I have a 4 year wattanty from the date of purchase. Assurant is telling me the 3 years started at the time of purchase so my warranty expired Jan 2011. Thay have sent someone out to look at the TV and I paid close to 400 dollar for part that did not fix my TV.

3 Updates & Rebuttals


Ramjet

Somewhere,
Michigan,
U.S.A.

Very common

#4Consumer Comment

Sun, July 29, 2012

Unfortunately it's very common for extended warranties to work like that.  I was bitten by it the first time I bought one.  When I actually read the warranty, they were correct.  Doesn't seem right though, why have 2 warranties?


The Outlaw Josey Wales

Golden Meadow,
United States of America

Do you read your rebutts???

#4Consumer Comment

Sat, July 28, 2012

 Why should you worry, was advice asked for??? Butting into other people's business, the team rebutt way, very sad.


Ken

Colorado,
USA

What does the WRITTEN extended warranty say?

#4Consumer Comment

Sat, July 28, 2012

You DID read it didn't you?

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