Lawn mower wont start after 7 uses. Craftsman rotary Lawn Mower model no 917.3700410
1 Updates & Rebuttals
Sears Cares
Hoffman Estates, Illinois,
Sears Cares
#2UPDATE Employee
Wed, February 26, 2014
Arthur,
We appreciate you for posting about this situation. My name is Liz and I am a member of the Sears Cares Escalations team. We are sorry to hear that your lawn mower did not meet your expectations. We would be happy to have a case manager discuss possible options. Please send the following information – contact #, screen name (Arthur), phone # used at time of purchase to smadvisor@searshc.com. Again, we apologize for the inconvenience we have caused you and look forward to speaking with you.
1 Updates & Rebuttals
Sears Cares
Hoffman Estates,Illinois,
Sears Cares
#2UPDATE Employee
Wed, February 26, 2014
Arthur,
We appreciate you for posting about this situation. My name is Liz and I am a member of the Sears Cares Escalations team. We are sorry to hear that your lawn mower did not meet your expectations. We would be happy to have a case manager discuss possible options. Please send the following information – contact #, screen name (Arthur), phone # used at time of purchase to smadvisor@searshc.com. Again, we apologize for the inconvenience we have caused you and look forward to speaking with you.
Thank you,
Liz R.
Social Media Moderator
Sears Social Media Support