Complaint Review: ARTIFICIALAIMING.NET

I was also a victim of this company's underhanded practices. This compny knowingly distributed malicious software. This is the virus log:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.05.04.01

Windows 8 x64 NTFS
Internet Explorer 11.0.9600.16521
tawka_000 :: KAOTIX [administrator]

6/4/2014 10:56:27 AM
viruslog.txt

Scan type: Custom scan (G:\ArtificialAimingLEVEL2.exe|)
Scan options enabled: File System | Heuristics/Shuriken | PUP | PUM
Scan options disabled: Memory | Startup | Registry | Heuristics/Extra | P2P
Objects scanned: 1
Time elapsed:

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
G:\ArtificialAimingLEVEL2.exe (Trojan.MSIL) -> No action taken.

(end)

After purchasing this infected software, I tried contacting support but I was harrassed and been prompty BANNED from their support channel. This is the chat log: 

- 88d888b. dP d888888b .d8888b. 88d888b.
- 88' `88 88 .d8P' 88' `88 88' `88
- 88 88 .Y8P 88. .88 88 88
- dP dP d888888P `88888P' dP dP
-
- Rizon Chat Network -- http://rizon.net
-
- Listening on ports: 6660 - 6669, 7000. SSL: 6697, 9999
-
- Rules:
- o No spamming or flooding
- o No clones or malicious bots
- o No takeovers
- o No distribution of child pornography
- o Clients must respond to VERSION requests
- o Rizon staff may disconnect clients for any or no reason
-
- First steps:
- o To register your nick: /msg NickServ HELP
- o To register your channel: /msg ChanServ HELP
- o To get a vHost: /msg HostServ HELP REQUEST
- o For other help with Rizon: /join #help
-
- Usage of this network is a privilege, not a right. Rizon is a
- transit provider, therefore no person or entity involved with
- *.rizon.net or irc.sxci.net takes any responsibility for
- users' actions. Absolutely no warranty is expressed or implied.
+++ Pastasauce set to mode +Wix
: [Logon News - May 21 2011] First time on Rizon? Be sure to read the FAQ! http://s.rizon.net/FAQ
: [Logon News - Dec 16 2013] Own a large/active channel or plan to get one going? Please read http://s.rizon.net/authline
: [Random News - Mar 20 2009] Idle on Rizon a lot? Why not play our idlerpg game, you can check it out at #RizonIRPG for more information visit the website http://idlerpg.rizon.net -Rizon Staff
: For network safety, your client is being scanned for open proxies by scanner.rizon.net (80.65.51.221). This scan will not harm your computer.
You are banned from the channel #aasupport

Unfortunately I did not save the log where an employee explicitly said they were not going to attempt to resolve this issue or grant me a refund. But obviously I can't follow up with them because they banned me from their channel. I've escalated the claim with Paypal but I doubt I'll get a refund.

DO NOT BUY from this group of immature, theiving, hackers.