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  • Report:  #1417801

Complaint Review: Arts Heaven artsheaven.com/

Arts Heaven artsheaven.com/ BE AWARE DO NOT TRUST THIS COMPANY Westminster California

  • Reported By:
    Fabian — Invercargill Southland New Zealand
  • Submitted:
    Tue, December 19, 2017
  • Updated:
    Tue, December 19, 2017

After the painting I ordered seemed to be taking a while to arrive, I decided to contact arts heaven to ask how long it would be. They had absolutely no record of my order whatsoever, despite have taken $340 of my money. After a paypal dispute they finally had to admit that they could not just take my money and then have a member of staff (who was clearly not trained to handle customer service problems) tell me that apparently I had made 'no attempt' to order anything from them, and I eventually got my money back. Thank god for paypal. If you are thinking about ordering anything from this company I would seriously reconsider.

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