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  • Report:  #1119298

Complaint Review: Artsheaven

Artsheaven I was sent a cracked oil painting. Company lies, tracked to Viet Nam. Does not exist at said adress. $300. in the hole. Westminster California

  • Reported By:
    Vickie — Adel Iowa
  • Submitted:
    Wed, January 29, 2014
  • Updated:
    Wed, January 29, 2014

I ordered a George Stubbs painting on Dec 12, 2013. It arrived in a timely matter. But it was cracked in two places from top to bottom. I tried to contact them immediately in a friendly manor. By phone and email. The website says they will return calls and emails within 24 hours. It has been 4 weeks and over 2 dozen phone calls and emails, to no avail. I tracke dthe address to a place called EV Beauty products. Only to reach an answering machine with an asian female voice.

I went to UPs to return it . I was told it could not be doen because it came from Viet Nam.

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