AS CORP PRODUCT CAUSED ILLNESS--WON'T GIVE REFUND Miami Florida
My aunt, age 65, saw a commercial on Channel 62 (Estrella TV) for a product REGENEX, claiming to help with diabetes and restore the pancreas. My aunt, who is on a limited income and on social security bought this product for $230. She received the products (5 bottles), followed the instructions, taking 2 capsules a day, twice a day.
The first few days she was feeling intermittent dizziness. By the tenth day, her blood pressure rose to 180/100, she felt weak and had fast heart palpitations. She went to her primary care physician who told her to immediately get off the pills as they obviously were having a bad effect. We contacted the company and explained that my aunt had become ill taking those pills and spent 45 minutes going around and around with them trying to get a refund.
They would only agree to swap out the pills for another kind of "treatment," and said they could not refund the money because payment was made by check. Had it been made by credit card, they could have refunded it. What??????? My aunt believed their product was going to help with her diabetes. They took misrepresented it and took advantage of her naivete. They refuse to refund her the cost of the product. They said if she had purchased the product by credit card they could refund the credit card but because she paid by check, she could not get a refund. Terrible.