ASAP Motors ripoff sold us unsuable engine and unusable warranty Houston Texas
My husband and I purchased an engine for a Toyota Tercel that my daughter drives while she is at school, 300 miles away. When Mario, the mechanic that we hired, received the engine, he called us and asked us to come over and look at it. We did. He pointed out that the engine was severely rusted, the cams were pitted because of this, the oil pan was dented (even though the pallet that the engine was still attached to was in perfect condition), the balancer was rusted on, the guide pin from the old torque converter was broke off and stuck in the back of the crank and there were a few other things that he said he could just take off of our old engine and replace.
We call ASAP's warranty dept. and talked to Wade. He said he needed to talk to my mechanic. I had Mario call him and Wade said that he would get it approved and have something faxed to Mario so that we could ship the engine back. Mario did not receive a fax that day (or yet). We have called several times, talked to Wade, talked to Ben, talked to Dina (who says she is in charge). They state there is nothing wrong with the engine and they will do nothing to remedy the situation. Dina did state that we could pay to have it shipped back and pay to ship another one out.
Needless to say, the engine still sits at Mario's shop. Why did we pay $160 for their six month warranty? We have since purchased an engine elsewhere since school will be starting in less than a month and our daughter needs a car. We had our credit card company take the price we paid for the engine and the warranty off of our credit card. But I'm sure ASAP will have an answer for that. That's okay, we're ready. We took pictures and videos of the engine and had another mechanic come over and inspect it. He has written a statement confirming Mario's assessment. We took the serial number off of the engine and had a friend at Toyota trace it for us.
The engine isn't from JAPAN as advertised but taken out of a car in Texas in l999. This, alone, is in violation of the Texas Deceptive Trade Practices Act, Business and Commerce Code. We have filed reports with the BBB of Houston (78 reports already filed against them this year), Attorney General of Texas, Federal Trade Commission (since they conduct business over the internet), and the FBAA, who provides them with their "Seal of Approval" on their website. I only wish that we had checked them out better before purchasing from them.
Tracy
Henderson, Nevada
U.S.A.
1 Updates & Rebuttals
Aaron
Mahomet,Illinois,
U.S.A.
CONSUMER SUGGESTIONS IMPORTANT - too was ripped off by these imoral, unethical, fruadulent advertizing band of gangsters, they got me for over 2,000 dollars
#2Consumer Suggestion
Sun, January 08, 2006
TRACY, My name is Aaron, I too was ripped off by these imoral, unethical, fruadulent advertizing band of gangsters, they got me for over 2,000 dollars, but I can tell you right now, we are all able to do something about ASAP MOTORS, IF,,,"ENOUGH OF US" ARE COMPLAINING ABOUT THAT BOGUS COMPANY TO THE RIGHT PEOPLE, AGENCIES, AND BUREAUS. If you havent done all, or any of these things yet, the info I will give you and the rest of the readers will organize itself into a class action law suite, "IF",,, LIKE I SAID, ENOUGH OF US ARE DOING THIS, AND ARE AS RELENTLESS ABOUT IT AS ASAP MOTORS WAS ABOUT STEALING OUR MONEY AND CAUSING PROBLEMS IN OUR LIVES,,, so heres what anyone should do first,,, assumming its reached this point.
1st, if you paid with a credit card, contact the card co. or the bank if it sponsors the card,
explain whats happened and what youve tried to do to resolve the problem, take and or send them any evidence that you have includding reports from this web site, photos too. do this with all reports and complaints that you make to anyone,
then ask the card co. to do a full investigation, and a back charge on the card to ASAP MOTORS for that amount so ASAP has to come after you for the money
2nd, file a report with the B.B.B same way.
3rd, CONTACT AND FILE A REPORT WITH THE ATTORNEY GENERAL OF HOUSTON TEXAS, GREG ABBOTT, ON THE WEB.
again, send him all the evidence you have by email and then again by regular mail, then,,, be relentless in calling and emailing for updates on the progress of your complaint. Tell them your just wondering if MR. Abbott has said anything about your complaint, or going after ASAP MOTORS.
Be polite, but relenlessly presistant, this man has gotten money back for people from ASAP before.
4th, file a report with the federal trade commision, and the fbaa.us phone # 877-875-3222
both of these agencies can yank ASAP's web site.
The owner of this bogus co. is Brian McCutcheon.
his last known address was 9950 wilcrest Drive,
Houston Texas, 77099.
GOOD LUCK TRACY, AARON FROM MAHOMET IN ILLINOIS