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  • Report:  #1497916

Complaint Review: ASAP Tickets Service

ASAP Tickets Service International Travel Network ITN ASAP Tickets - scam artists Wilmington Delaware

  • Reported By:
    Steven Katz — Vail Arizona United States
  • Submitted:
    Wed, July 22, 2020
  • Updated:
    Wed, July 22, 2020

I purchased travel through ASAP and also purchased travel insurance. The Travel insurance states I will get a 100% refund of the ticket price if the flight is cancelled by the airline due to unforseen circumstances. A worldwide pandemic certainly fits the definition of "unforseen circumstances" and Iberia Airlines did cancel the flight. My position is that I am entiotled to a refund of 100% of the ticket price.

Not so fast says ASAP. Whop is going to pay the $300 transaction processing fee? My response - ASAP should pay it because the Travel Protection I purchased from ASAP says I am entitled to 100% of the ticket price back.

Not so fast says ASAP. You only get a refund if the airline refunds the ticket price to us. My response - that is between ASAP and the airline. My Travel Protection contract is between ASAP and me.

Stay far away from ASAP Tickets and don't fall for their Travel protection - accoprding to them it protects nothing.

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