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ASC/Wells Fargo/fanniemae home modification program Internet
I have no choice but to go to the Arizona Attorney general with
this. And file a compline to open an investigation on your home modification
practice .I have been sending your co. 100s of document every two weeks for the
past two YEARS to get a home
modification program. But so far no result just getting threats
about another foreclose date and the story gos on
Please see the web site I have
included with this e-mail Im joining the it.
Steve
Unhappy customer
Message body
Hi Nathan,
Can you help me with this e-mail from the mtg co,
please.
Thank you
Steve
----- Forwarded
Message ----
From: "Andrea.A.Campbell@wellsfargo.com" <Andrea.A.Campbell@wellsfargo.com>
To: (((REDACTED)))
Sent: Tue, April 5, 2011 12:37:37
PM
Subject: FW: Loan # 112707**** Arizona
Good
Afternoon Mr. S
My name is
Andrea Im with the Home Preservation Department. I received the email in
regards to your concerns with your mortgage. I have also received your documents
in regards to loan
modification. However, We have been trying to obtain attorney
consent to contact you directly from your attorney in order to provide you with
status updates and changes to your account without much success
Your account
has been assigned to a negotiator who will be making a decision on your loan.
She is out of office until 04/11/2011, and her name is Kanong Lo. We are needing
90 days of most recent bank statements. When these items are received, your file
will be approved for the negotiator work on the file in effort to assist you
with a loan modification.
Please
contact your bankruptcy attorney in effort to send us consent to speak with you.
Thank you
From: Lo, Kanong
Sent:
Tuesday, April 05, 2011 11:36 AM
To: Campbell, Andrea
A.
Subject: FW: Loan # 112707**** Arizona , open an investigation on
ASC home modification practice
Importance:
High
Can you
please contact mortgagor? File was rejected due to all docs were not in
liv.
Thanks
From: Loss Mit Active Bnk
Sent: Monday, April 04, 2011 6:39 AM
To: Lo,
Kanong
Subject: RE: Loan # 112707**** Arizona , open an investigation
on ASC home modification practice
Importance:
High
Hello
Please contact this customer
today..if at all possible per below
Thanks
Robert
Kallenbrun
Loan Servicer
Specialist
Loss
Mitigation/Bankruptcy Home Preservation Team
Wells Fargo Home
Mortgage
3480
Stateview Blvd Building 2
MAC #
X7802-02K
Fort Mill, SC 29715
Email:
Robert.Kallenbrun@wellsfargo.com
Fax: 1-866-359-7363 / 1-877-677-7749
Phone: 803-396-4088
Office Hours
615AM-2:45PM EST
It is our
mission to provide excellent customer service. Please contact my manager
directly if I have not met your expectations at Tiffany.M.Nichols@wellsfargo.com
We are required by the Fair Debt Collection Practices
Act to inform you that if your loan is currently delinquent or in
default, as your loan
servicer, we will be attempting to collect a debt, and any
information obtained may be used for that purpose.
However, if
you have received a discharge, and the loan was not reaffirmed in the bankruptcy
case, we will only exercise our rights against the property and are not
attempting any act to collect the discharged debt from you personally. Please be
advised that your decision to discuss workout options with us is strictly
voluntary. You are not obligated to pursue any workout options you discuss with
us. At your request, we will terminate any such discussions should you not wish
to pursue these options
THIS IS FOR
INFORMATIONAL PURPOSES ONLY AND IS IN RESPONSE TO YOUR REQUEST FOR WORKOUT
CONSIDERATION. THIS IS NOT A DEMAND FOR PAYMENT
From: Steve
(((REDACTED))) Sent: Sunday, April 03, 2011 11:57
PM
To: Loss Mit Active Bnk
Cc: gharper@azfamily.com
Subject: Loan #
112707**** Arizona , open an investigation on ASC home modification
practice
I have no choice but to go to the Arizona Attorney
general with this. And file a compline to open an investigation on your
home modification practice .I have been sending your co. 100s of document every
two weeks to get a home modification program. But so far no
result just getting threats about another foreclose date and the story gos
on
Please see the web site I have included with
this e-mail Im joining the it.
Steve
Unhappy customer
http://www.ripoffreport.com/directory/america-s-servicing-company.aspx
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
1 Updates & Rebuttals
Bobby
Avondale,Arizona,
United States of America
I feel your pain
#2Consumer Comment
Wed, June 22, 2011
I have had the very same problem with Wells Fargo/ ASC. I have registered a complaint with the AG and it has been fruitless. All they seem to do is take my complaint and forward it to Wells Fargo and then send me a copy of the responce. As of yet nothing has been done. I'm sick and tired of it and if there is a way you can contact me I'd like to start keeping track of the people having the very same issue
I want to see if I can find an lawyer that would start a class action law suite but I have a feeling I need to find more people. If you can get me your email address or phone number via this website please feel free to contact me.