Complaint Review: ASC Wells Fargo

After a horror show, we contacted the office of the PRESIDENT of ASC/WF. I was AMAZED that the very first call was a success. As frustrating as my calls to the regular 800 number had been, the one call to this office was incredible. Yes, we have had to follow their guidelines (like making 3 payments in a row which were about $200.00 less than our regular payments) and we just received our final modification papers. Our loan is now at 5% and our payment is almost $300.00 less for the next five years. No paying extra, no hassle. Please don't give up! Their contact info is 1-866-416-5896.

Sheryl
Charlotte, North Carolina
U.S.A.