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  • Report:  #712446

Complaint Review: Ashford University

Ashford University Bridgepoint Education Deceptive enrollment practices. Program not what it seems. Internet

  • Reported By:
    Terrie — Troy Montana USA
  • Submitted:
    Thu, March 31, 2011
  • Updated:
    Sat, September 24, 2011

The experience I have had with Ashford University is one in which a corporation preys on the dreams and aspirations of students who, for a myriad of reasons, chose to take this path. After several red flags, I have come to the realization that this university system appears to be only out to get enrollment numbers, federal financial aid, and loan funds, while the quality of instruction and support staff appears to be the least of their concerns. It is all about the hard sell and getting students signed up as quickly as possible regardless of whether the programs are viable or not.
I have been attempting to get my financial aid for the rest of my program since December of 2010, however due to an inept financial aid advisor and an inability to get any valid information from the financial aid department, nothing has been resolved as of today, 3/31/11. I'm furious, disgusted and tired. I am submitting my last assignment and finishing the current class I am in, which ends Tuesday. 

Having taken ten classes at Ashford, I have found there to be few instructors who actually teacher. Facilitators would be a more accurate description. Few responses or interaction with the students and lack of feedback or canned feedback on submitted work demonstrates the minimal effort the majority of the instructors I have had extend. In the beginning, I was appalled by the low levels of writing ability by the majority of my fellow students, the work I viewed on discussion posts I would not accept from Junior High students, however they appear to continue with no changes to their poor grammar, punctuation, or use of higher level writing style. How is this so? How can upper division students have reached that level with such atrocious writing skills? I have witnessed rampant plagiarism with those students continuing the courses. I initially thought it to be a fluke; however, I have found it to be the norm and am appalled any educational instructor would
let such blatant infractions slide.

So, now I have to regroup, find the internal fortitude to recover from this experience. I have to determine if this past year was a complete wash and if any of the classes I have worked on will be worthy of transfer to a standard college. I have to chock this experience up to learning that not all institutions that tout academic instruction have the ethics or integrity one would expect from an institution of higher learning.  I have to figure out how to recover the financial loss this misadventure has cost me. As I learn more about the workings of for-profit universities and this school in particular, I will have to learn to deal with the embarrassment of being duped by the pressure tactics used for enrollment and to have participated for so long after I began to question the validity of the program. I am thankful that I did not get into this as deep as many other
unfortunate students in other programs and for-profit universities. Another example of I should have listened to my gut instinct. In my humble opinion, there are going to many adult students who are going to exhibit various types of resiliency in regards to for-profit on-line institutions.

I fully intend to seek legal counsel and join any class action suit regarding this university. I sincerely hope this prevents others from falling for their high pressure enrollment tactics. 

2 Updates & Rebuttals


ProudAshfordUniversityStudent

Bristol,
Virginia,
United States of America

Confused by a few things

#3Consumer Comment

Sat, September 24, 2011

If you were having problems with your financial aid, why didnt you call the main number and ask for a different financial aid advisor to help you? Or even a supervisor? Why didnt you request a new advisor? Also, if you researched Ashford University at all you would know they are regionally accredited and all of their classes transfer to any college. If you took out loans, you do not have to pay them back until 6 months after you stop school. Which is the case no matter where you go. I agree that the grammar, punctuation, and spelling of some students is horrible. But at the end of the day I cant spend my time worrying about someone else. I work hard, find the classes challenging, every instructor except 1 has been engaging and involved with us, and I do my best to maintain my 3.93 gpa. I have amazing advisors and havent had a single bit of trouble ever. I've been here just over a year, and I love it. 


Ecooper

USA

Research Assistance

#3General Comment

Mon, April 04, 2011

We are researching this industry and we are hoping you might contact us.

e-mail: mikecooper54 (at) g m a i l. c o m

Thank you.

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