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  • Report:  #349047

Complaint Review: Ashford University Online

Ashford University's Rude Enrollment Counselor Attitude = Buyer Beware Rude Enrollment Couselor balked at my degree of choice--told me my educational interest is "below their calibur". Clinton Indiana

  • Reported By:
    Temple City California
  • Submitted:
    Wed, July 09, 2008
  • Updated:
    Sat, September 24, 2011

I filled out an online form which doubled as a search engine for different online degrees. I typed in "web design and multimedia". Ashford University came up, among other results, such as DeVry University and Art Institute of Pittsburg. I proceeded to call Ashford U, and a recruiting officer answered my call. He asked how long I had considered getting a Masters Degree in the Arts. I told him I had been considering it for awhile now. I told him I was primarily interested in web design.

He said that Ashford U had no Masters program in web design because it was too specific and technical.

I then asked if Ashford U had any other programs dealing with web design or multimedia, such as an AS degree?

They said no, and he intoned that I would be hard pressed to find a BS or even an AS in web design or the like. They also added that it was below Ashford of U's calibur. He said their programs were broader, and offered a wider range of classes to promote the fullest educations.

I said thank you, and that I would try to find a school that offered maybe even a certificate program. He agreed haughtily. To top it off, they insincerely wished me a great day and told me he would send me the information anyway even though I clearly was not interested and he had not discussed anything of interest...or anything at all for that matter.

Still, I probably shouldn't complain. This Ashford sales recruiter's attitude was worlds better than an Art Institute of LA recruiter I had spoken with 7 years earlier (I was in the process of deciding on a college for my BFA)...but that's another story. I didn't end up going there, either.

Morals of Story: Well, I am wary of any school that uses guilt, or belittles a student, no matter how mild! Why do they feel they need to? It speaks volumes of their CALIBUR as education providers.of school they are running. Also, I know for a fact that the recruiter I mentioned is dead wrong about schools not offering degrees in Web Design and Multimedia. EG: Many schools even offer BS's in information technology (which is the same thing but diff. name than web design). So, he either doesn't know anything about where Ashford stands in the world of academia, or he is feeding false info which is just as bad.

Emily
Temple City, California
U.S.A.

3 Updates & Rebuttals


ProudAshfordUniversityStudent

Bristol,
Virginia,
United States of America

Please research what school your are complaining about

#4Consumer Comment

Sat, September 24, 2011

You just said ASHWORTH is lieing about its accreditation. We are not discussing ASHWORTH. We are discussing ASHFORD. And national accreditation is pretty much useless. Pretty much all colleges and employers ignore classes and degrees from schools without regional accreditation. AshFORD has a land campus and is regionally accredited. AshWORTH is a nationally accredited scam. If your "degree" is from there, you've been had. Please put your complaint under AshWORTH's complaint page, not AshFORD. Ashford University is an awesome place to go to school. I love it here and havent had any trouble at all. All of my credits transferred, I get my stipends on time, my classes and instructors have been challenging and wonderful. I love it here. I have amazing advisors who really know their job and do it well. Over a year into my education and my enrollment counselor still calls me and we catch up. Coming to Ashford is the best decision I've made in a very long time.


tina84

bordentown,
New Jersey,
United States of America

Rude Also

#4General Comment

Fri, April 29, 2011

I have run into the same problem. the few times my adviser called i was unable to answer the phone so i would respond with an email.. i also was having a problem with my fafsa which was not my fault it was a fafsa issue and couldn't complete the financial aid email i was given an told i had 3days to complete in those 3days. my adviser said he felt i was not good with communication and that since i couldn't awsner his calls he felt i just didn't have time for online school would be setting myself up to fail and has now refused to enroll me in the program....


Nans

Irvine,
California,
U.S.A.

I just spoke with an Ashford "counselor"

#4Consumer Comment

Mon, March 09, 2009

And they told me that they might transfer some of my credits from a nationally accredited college, but I would have to change my major from Paralegal Studies to Criminal Justice. Uh, I don't think so. They also told me that I would find the same information anywhere else and that my certificate from my other college would not be recognized by any employer.

So why are these people so quick to misrepresent everything? Ashworth (yes, Ashworth) is telling me their national accreditation is fine, and others are saying no.

Its all about money

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