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  • Report:  #1357096

Complaint Review: Ashleigh Magnus Photography

Ashleigh Magnus Photography screwed me over and ripped me off! Orange County,  California

  • Reported By:
    Mellissa Dave — Sylmar California USA
  • Submitted:
    Mon, February 20, 2017
  • Updated:
    Mon, June 19, 2017

Ashleigh promised me a shoot at a specified location in Laguna Beach, and 1 hr. before the shoot she called me and told me we couldn't shoot there. She said instead she would photoshop the castle lighthouse in. When she  gave me the proofs, she did not photoshop the lighthouse in, and when I asked her about it said she couldn't do it. My pictures look hideous, and I lost out on $300. RUN! don't walk away from this photographer.

2 Updates & Rebuttals


Ashleigh

Laguna hills,
California,
USA

 Unfortunately the facts are not completely true in this situation.

#3REBUTTAL Owner of company

Mon, June 19, 2017

 This client did indeed want to shoot at a place called Victoria beach because a lighthouse was available. However to get there the client and I would have had to cross over some boulders which waves were already crashing over. She was interested in doing a mermaid themed session and would have no way of walking around with the tail on, I saw the situation as dangerous and suggested we used a private beach I had access to. I did tell her that altering the image to include a lighthouse could be done, but my contract states that I do not specialize in this type of editing and it is done for an additional fee. I provided proofs without the lighthouse and allowed the client to choose which images she hoped to have them added to. I did the best I could with the circumstances provided.


Did not get the pictures I wanted, lost $300

#3Author of original report

Tue, February 21, 2017

Ashleigh promised me a shoot at a specified location in Laguna Beach, and 1 hr. before the shoot she called me and told me we couldn't shoot there. She said instead she would photoshop the castle lighthouse in. When she  gave me the proofs, she did not photoshop the lighthouse in, and when I asked her about it said she couldn't do it. My pictures look hideous, and I lost out on $300. Sadly, this was not a good experience and a waste of time.

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