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  • Report:  #1318263

Complaint Review: Ashley Black Systems® | The Fasciology® Institute.

Ashley Black Systems® | The Fasciology® Institute. Ashley Black Fasciology Paid for paypal invoice as this is their only option for international customers, no correspondence since despite ongoing attempts, invoice was for $141US when the website lists as $89US Internet

  • Reported By:
    Marella — Mackay Alabama Australia
  • Submitted:
    Fri, July 22, 2016
  • Updated:
    Fri, July 22, 2016

The website only offers the product to international customers through email. A paypal invoice was sent to me that I then paid. I received confirmation of this transaction from paypal but did not hear anything back from the company since the payment has been made. I have not received any confirmation of my payment, shipping information, tracking information and my ongoing attempts to contact the company through email have not been responded to.

 

My invoice was for $141US and on the website it is listed as $89US. The additional costs I can assume are intended for shipping but a shipping cost is not included on the invoice. As the payment was not made directly through paypal and was paid for via invoice I am unable to refute the transaction to make a claim like you would from a normal paypal transaction through a website. 

 

The service is poor and unprofessional, they have not delivered anything and have made no attempts to rectify the situation or give me a refund or anything.

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