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  • Report:  #984320

Complaint Review: Ashley Bridget

Ashley Bridget jewelry DealChicken They have NO phone number. No longer responding to emails. No merchandise shipped. Liars and thieves. Internet

  • Reported By:
    ajs — Cincinnati Ohio United States of America
  • Submitted:
    Wed, December 19, 2012
  • Updated:
    Wed, October 11, 2017

I purchased a Dealchicken voucher and redeemed it at Ashley Bridget website.  After six weeks I have no merchandise. Ashley Bridget has no contact info, other than an email address.  After my third email to them, I received a response that the merchandise "will be shipped this week".  After three additional emails and a request for a refund, I receive no response. This is obviously a scam.  I see that they continue to "sell" their jewelry on Dealchicken and their own website.  Ashley Bridget is a scam. Do not give them your money. Ashley Bridget will not deliver.  Ashley Bridget will lie.  Ashley Bridget will ignore your emails.

4 Updates & Rebuttals


JennyLane

United States of America

Appologies

#5REBUTTAL Owner of company

Tue, January 22, 2013

I apologize that your experience with Ashley Bridget wasn't as expected. I'm sure that you have received your order long ago, but in the future, for anyone who reads this, if you want a more immediate (under 24 hours) reply to you support requests, you can contact Ashley Bridget management at info@ashleybridget.com. Our first priority is to make the online buying process as comfortable as possible, and we come up with news ideas every day to make it that much better!


JennyLane

United States of America

Shipping Times

#5Consumer Comment

Tue, January 22, 2013

I recieved my order today, after two and a half weeks of waiting. The bracelets are actually really nice but it did take far longer then expected.


jenniferlongo

United States of America

Got my bracelet!

#5Consumer Comment

Tue, January 22, 2013

Hello,

After about three weeks, I finally received my bracelet from AshleyBridget.com. Although it took a while, the bracelets look great. From what i was told from DealChicken, promotional offers usually take 3-4 weeks to ship to customers. Anyways, good luck!


Adam Wickliffe

Greenville,
South Carolina,
United States of America

I'd like to help

#5UPDATE Employee

Wed, January 09, 2013

If you'd contact me with your information (that is, a deal ID, voucher # or email address), I'd like to investigate your claim and try to resolve it. You can reach me at awickliffe (at) dealchicken (dot com). I'm very sorry to hear you're not satisfied.

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