Ashley Furniture City Furniture Bait and Switch operation Stuart Florida
Do not shop here. It is a bait and switch operation. The furniture you see in the store is pristine and the furniture you receive at your house is something completely different. We paid 4k for a white leather furniture set, when it got to our house it looked like one of those old ladies who has been in the sun her whole life, a wrinkled mess. The delivery guy told us it was from shipping and a heat treatment would fix it. It didn't. When I called back customer service I spoke to a guy who said that is how it is supposed to look and would do no more, I asked to speak to a manager, who was Edelyn #6378 who told me that the set was within the manufacturers guidelines. It looks like garbage and I wasted 4000 dollars. So much for the customer being happy, Ashley doesn't care about you being happy and being a repeat customer, they just want you money, which they will never get again. I will never shop here again nor let anyone I know shop here.