Print the value of index0
  • Report:  #1482438

Complaint Review: Ashley Furniture

Ashley Furniture Went into Ashley looking or a sleeper sofa. The only one they had in stock was the most expensive one they had of course. Portland Oregon

  • Reported By:
    Deborha — Estacada Oregon United States
  • Submitted:
    Thu, July 25, 2019
  • Updated:
    Thu, July 25, 2019
  • Ashley Furniture
    11421 se 82nd ave. portland, oregon
    Portland, Oregon
    United States
  • Phone:
    503-974-5200
  • Category:

Ashley Furniture Went into Ashley looking or a sleeper sofa. The only one they had in stock was the most expensive one they had of course. I reluctantly ordered and I was promised the sofa would be delivered the day before my company was due to arrive and they would call both my cell and land line numbers to coordinate the delivery.

They never called my cell and when I got home from work there were 2 messages from them so I called them immediately. After being on hold for over an hour before finally talking to someone only to be told I wouldn't get my delivery until the following week after my guests are gone.

I drove into the store to get my money back so I could go and purchase another sleeper sofa for my guests and was told that they wouldn't refund the 1000.00 cash I paid them for the sofa for 3-4 weeks! Portland Oregon

Respond to this Report!