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  • Report:  #1323905

Complaint Review: Ashton Drake Galleries

Ashton Drake Galleries Can't use that language here. Niles, Illinois Illinois

  • Reported By:
    Bonnie — Aberdeen South Dakota U.S.A.
  • Submitted:
    Mon, August 22, 2016
  • Updated:
    Mon, August 22, 2016
  • Ashton Drake Galleries
    Internet
    USA
  • Phone:
    1-866-903-2752
  • Category:

I ordered a baby doll from Ashtn Drake Galleries for my grandchild.  I wanted it sent to her in California.  Told this to the gal on the phone.

Got an email saying it was ready to ship.  Then nothing.  Wasn't able to check tracking when I clicked on link, nothing happened.

Several days later, I came home one morning and guess what I found on my front porch.  The doll I wanted sent to my granddaughter in California.

I have tried to call and get put on hold or told the offices are closed (weekend).  Tried again today.  Was on hold for 45 minutes and still didn't get to talk to a real person.

How do these companies stay in business when they treat customers like crap and won't answer questions or fix a problem.

 

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