Print the value of index0
  • Report:  #1176706

Complaint Review: Ashton Drake

Ashton Drake This Company is a Blood Sucker!! Niles Illinois

  • Reported By:
    Julie — Baldwin Maryland
  • Submitted:
    Sun, September 14, 2014
  • Updated:
    Tue, September 16, 2014

I made the terrible mistake of ordering a doll from this company for my elderly mother.  Keep in mind it was only supposed to be one doll.  The company has charged me for two other dolls and sent these additional unwanted dolls to my 85 year old mother.  My mother is then forced to go to the post office to return these unwanted dolls.

 

I have called the company on two occassions requesting that they stop sending additional dolls.  Now they are not sending dolls, just recurrentlly charging my credit card $35 dollars a month.  I called again to try and resolve this yesterday.  The customer service rep told me that they are only able to place orders, the dept to refund my money isn't open.  What a suprise!  

 

Do yourself a favor and do not purchase anything from these people.  They are relentless!

1 Updates & Rebuttals


Chris

Niles,
Illinois,

Improperly Charged

#2UPDATE Employee

Tue, September 16, 2014

Dear Julie,

Thank you for your posting.  We are very sorry for the confusion you had when placing your order.  Please contact us at customer_inquiry@bgeltd.com with your name, address and/or account information.  We will be happy to review your order and determine if your order was charged correctly.  If you were charged incorrectly, we will correct the situation promptly. Thank you, Chris

Respond to this Report!