Complaint Review: Asiafrucoltd

I made an order to this company almost two months ago but haven't received my products nor a refund. I made the payments as they suggested but endendup taking my money $490 for 5 kgs of madagascar bourbon vanilla. on top of that, they use another scamming company ''EMS shipping'' to estortmoney from clients claiming it is payments for FDA. 

I wrote back and forth asking for my refund, but I was taken through circles and haven't heard from them since. I don't understand how one can just steal a person's hard earned money. I hope no one else falls victim of this outrageous excuse of a company. Below are details of the company director thatI was in contact with; Ps she's so rude too.

No.99/9, Moo 2, Nongtako-Khaopookong Road,
> Tambon Rangsali, Amphoe Tha-Muang,
> Changwat Kanchanaburi, Thailand.
> Director: Mrs.Tipparat Mueanchan
> Secretary: Mrs.Marisa Thongjok
> Commercial Manager: Mr Steven Sutanto
> Landline: +66959035438 / +66641631195
> Fax: 0066-33090233
> ISO Certificate of Registration NO: 26931/A/0001/UK/En
> GMP Certificate NO: 8-4-15-71-11-00236
> HACCP Certificate NO: 50005-321
> Webpage: http://www.asiaafructosecoltd.com
> Email: info@asiaafructosecoltd.com / asfructose@gmail.com