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  • Report:  #288614

Complaint Review: ASKNET-SHOPS.COM

Asknet-shops , ASKNET-SHOPS.COM FALSE CHARGES APPEAR ON MY CARD! Seattle Washington

  • Reported By:
    seattle, wa Washington
  • Submitted:
    Mon, December 03, 2007
  • Updated:
    Thu, May 30, 2013
  • ASKNET-SHOPS.COM
    Unknown
    Seattle, Washington
    U.S.A.
  • Phone:
    425-329 7651
  • Category:

FALSE CHARGES APPEAR ON MY CARD! Beware! If you see these guys on your creditcard, cancel your card and file a dispute. They don't answer their phone. You have to leave a message (what kind of "company" does that???). No address on their site. I knew it was BS as soon as I saw a charge: $111.11. I have no idea how they got my info. I do a lot of online purchasing. I must have a virus or spyware. These guys are BULLSH!T.

Mike O.
seattle, wa, Washington
U.S.A.

10 Updates & Rebuttals


OH YEAH?

Vista,
California,

ASKNET-SHOPS.COM was legal on my card

#11Consumer Comment

Thu, May 30, 2013

 MY CREDIT CARD WAS USED for Cyberlink (order 210031893 05/24/2013).
PROPERLY... I LOOKED AND SAW THE CHARGE & IT WAS “OK”
GOOD LUCK ANYONE ELSE, THIS TIME... IT WAS NOT FRAUD.


Ranthon007

Hilliard,
Ohio,
U.S.A.

ASKNET-SHOPS or ASKNET.com resells for Nero Digital Software

#11Consumer Comment

Mon, February 16, 2009

I thought I was ripped off when I saw charges for $49.99 appearing on my statement. I did some research and came across this entry and though "Crap they got me." But I looked further and found out that in 2006 Nero outsourced their payments to this company. They are legit. If you see this appearing on your bill try to recall if you purchased software recently. If you did (and they do more than Nero) chance are this is why you have been charged. I had forgot that I updated but once I saw they did business with Nero it all made sense.


Rev. Td

West Point,
Virginia,
U.S.A.

Identity Link for ASKNET-SHOPS

#11REBUTTAL Individual responds

Thu, September 11, 2008

When I checked my on-line account information recently, I had two charges for $ 19.95 a few days apart. I contacted my bank and asked for a contact phone number for ASKNET-SHOPS. The bany said they had no contact information for this debiter. My bank has always had info on the inquiries I've made. So, this puzzled me. I looked back to discover that I had renewed two software/spyware protection programs for these amounts on these dates. The parent company for both software programs is Pareto Logic and the programs are called Xoftspy and RegCure. We have been satisfied with the function of this software, but the renewal procedure has been a bit bizarre. I intend to tell Pareto Logic about my concern on this matter. Perhaps this info will help others.


Mike O.

Seattle, Wa,
Washington,
U.S.A.

you guys can deal with WAMU investigators now

#11Author of original report

Fri, January 11, 2008

I don't need to contact your buisness anymore (I tried many times in December 2007). I have now been fully refunded my money by my bank. They have all your information and their investigators will contacting you, not me. When a buisness rips someone off by using their Mastercard or VISA, like you guys did, the victim can dispute charges - as I did. So with that I say BYE!!!


Asknet Risk Management

Karlsruhe,
California,
Germany

No contact to the given email-address

#11UPDATE Employee

Wed, January 09, 2008

Dear Mike,

we tried to clarify your issue and gave you the direct email address to our paymentservice team, but we did not receive any email to this address.

Kind regards,

paymentservice@asknet.de


Asknet Risk Management

Karlsruhe,
California,
Germany

No contact to the given email-address

#11UPDATE Employee

Wed, January 09, 2008

Dear Mike,

we tried to clarify your issue and gave you the direct email address to our paymentservice team, but we did not receive any email to this address.

Kind regards,

paymentservice@asknet.de


Asknet Risk Management

Karlsruhe,
California,
Germany

No contact to the given email-address

#11UPDATE Employee

Wed, January 09, 2008

Dear Mike,

we tried to clarify your issue and gave you the direct email address to our paymentservice team, but we did not receive any email to this address.

Kind regards,

paymentservice@asknet.de


Asknet Risk Management

Karlsruhe,
California,
Germany

No contact to the given email-address

#11UPDATE Employee

Wed, January 09, 2008

Dear Mike,

we tried to clarify your issue and gave you the direct email address to our paymentservice team, but we did not receive any email to this address.

Kind regards,

paymentservice@asknet.de


Mike o.

seattle, wa,
Washington,
U.S.A.

I already contacted asknet-shops!... NO REPLIES!!

#11Author of original report

Tue, December 18, 2007

Asknet-shops always refused to return my phonecalls or my emails. Yet they have time enough to come on here and defend themselves? Anybody can do a google search on this company and see that they are a scam! I don't need to do anything to get my money back now, as I have received a refund from my bank. Bank investigators are in charge now. But this is an offshore company so i don't know what can be done legally. Scum.


Asknet Risk Management

Karlsruhe,
California,
Germany

asknet AG is offering e-commerce solutions for different companies e.g. Nero, ...

#11UPDATE Employee

Tue, December 18, 2007

Dear Mike,

we would like to clearify your unknown charge please contact:

paymentservice@asknet.de with all information you have to identify the payment and the order.

To find out more about our company visit www.asknet.de or check our FAQ under www.asknet-shops.com

regards,

paymentservice
asknet AG

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