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  • Report:  #1342272

Complaint Review: Aspen Dental

Aspen Dental I went in for a bottom plate, I have uppers. I was told they had to make a complete set of dentures. The cost was $500. or over. Forget now what I do remember the $500. I paid the $500 before Augusta Maine

  • Reported By:
    DC1946 — Winthrop Maine USA
  • Submitted:
    Fri, December 09, 2016
  • Updated:
    Mon, December 12, 2016

I went in to get a bottom denture.  I was told I had to get a complete set of dentures.

The cost was to be $500 to be paid beefore I could get them. I paid the money.

The fellow that was doing my impressions was very rude. I  have a problem with breathing and told him so that I could not catch my breath at prolonged times. His comment was "you can breath". I have to breath through my mouth most of the time. I have COPD etc.

They made the dentures and I had multiple fittings and came home with dentures, that I have never worn.  They do not fit, they are too big.  I was told that I couldn't bite with the front teeth. I have tred, in many ways, to complain to company and have never got a answer back. I have since given up and am out $500. I still have the teeth in the container they came in within a ploastic bag.  Is there anything I can do?

1 Updates & Rebuttals


Nanapennypockets

Senoia,
Georgia,
USA

Getting your money back

#2Consumer Suggestion

Mon, December 12, 2016

My dentures from Aspen did not fit also.  I returned the dentures and they refunded a considerable amount of the money I had paid.  (at least they have told me they are refunding it.  I had borrowed through their Dental First financing and they have sent the money to them.  I called Dental First today to request a refund and they said it would be sent within 21 days.  I've argued with them regarding that length of time and am requesting money be in my account within 7 days.)  Hopefully you will be able to get a refund.  You need to return the dentures.  I returned both the temporary and the permanent ones.  Wishing you good luck.

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