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  • Report:  #58441

Complaint Review: Aspire Visa Credit Card

Aspire Visa Credit Card ripoff, harrassment, run around, lie, cheat, Atlanta Georgia

  • Reported By:
    St. Albans Vermont
  • Submitted:
    Tue, May 27, 2003
  • Updated:
    Sat, September 13, 2003
  • Aspire Visa Credit Card
    www.aspirevisa.com
    Atlanta, Georgia
    U.S.A.
  • Phone:
  • Category:

I have been trying to get in touch with this company for awhile now. The last time we spoke my payments were supposed to go to 65.00 a month with 0% interest. I paid the first on over the phone and when my next statement came in nothing was mentioned. I called again and waited anbd waited and then finally they said it wasa mixup and would fix it on the next statement. But to no avail and then charged me.

I had written, called this comapny numerous times. I have had so many problems with this company and can never seem to reach anyone.

Now, this card is on my credit report....staulling me from the things me and my family do need. And all because of bad business. This is the worst company I have ever experienced anything with and I have no clue how to get out of this mess.

This company does not even send me statements anymore so how do I even attempt to pay what I owe if I can not have it proven to what the "Actual " balance is and what purchases were made.This company is fraudulent, corrupt and should be investigated by the better business bureau so the "honest " people can move on from this and have some kind of justice and credit!!!!!!!!!!!!!!!!!!!!!!!!!

Tisha
St. Albans, Vermont
U.S.A.

2 Updates & Rebuttals


Ginger

Tulsa,
Oklahoma,
U.S.A.

They lied to us, too

#3Consumer Suggestion

Fri, September 12, 2003

Aspire Visa failed to record one of our payments, then called our home and claimed that my husband was unemployed, which is untrue. When I asked who told them that, they gave me a bogus phone number and claimed they "did not known" who the caller was. The phone number they claimed the call came from had an Atlanta area code and we don't even know anyone in GA. Even IF joker did tell them my husband was unemployed, why didn't Aspire Visa bother to verify that instead of assuming it was true? How unprofessional can they get? This caused us a great deal of stress, for THEIR mistakes, and we will be paying off the balance and CANCELLING the card within a couple of months. We will NOT do business with any company that LIES, and uses B.S. and intimidation tactics.


Noel

Houston,
Texas,
U.S.A.

I usually get a response within 24 hours and the matter resolved

#3Consumer Comment

Sat, August 30, 2003

First of all I have been using Aspire Visa for over two years and can tell you I have neve had any of the experiences that I have read in the fraud department.

I have been able to reach a live person by calling the phone number provided on the back of my visa card 24/7 and reach a Live Person when I have had the need.

For USA Customer sevice 1-800-348-8783

from outside the USA call Collect 678-259-8002.

Or visit their website you can e mail them directly.

Hope this helps some of you folks. If you still are having problems do what I do when I am trying to collect accounts for where I work and I get no where with people on the phone. I find the Corp web site and E mail the President VP board of directors. I usually get a response within 24 hours and the matter resolved within two days.

Best of luck to you

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