Complaint Review: Aspire Visa

In October I received a leter stating that my account would be closed if I didn't use it. So I went to Wal-Mart and charged 41.57 on my Aspire VIsa. I notified them of my new address.

When I tried using my card again it was denied. I called Aspire they had my address completely wrong.(the first person I spoke with barely spoke English)They said that I have late fees but they will waive them since they screwed up my address. The gentle man suggested that i pay off the balance now over the phone with my checking account. Which I did. ZERO balance.

A month later i recieve a bill for 71.67. My account is past due. I called and spoke with Kathy. She stated that she does not know why I have a balance. She see that I paid by check and it went through. She states that she is removing any late charges that have been mistakenly put on my account. ZERO balance. I thanked her and asked her to close my account. She stated it was closed. Month later....107.49...Aspire is now sending me to collection...I'm not paying...:)

Jennifer
Mt. Morris, Illinois
U.S.A.