Complaint Review: Aspire Visa

In spite of repeated phone calls (being put on hold forever) to this company and repeated promises that they would take care of my problem. I am still waiting. I was never permitted to talk with a supervisor or a credit councellor. I don't believe they know what they are.
Since May of 2002 (Today's date is 3/15/03) I have been trying to find out why they closed my account.

Repeatedly I have been told a letter will be in the mail immediately. And the next week when I do not get a letter I call again only to be told they will send out a letter.

Finally I wrote a letter to them calling for a letter of explaination and personally telling them I wanted my account closed and did not want to do busines with them. (Of course I had paid the account off).

This company has the worst customer service I have ever had the misfortune to do business with. A complaint has been filed with the National BBB. (http://www.bbb.org)
If you are not involved with Aspire, my advise don't waste your time and if you are involved dump them ASAP

Bonnie
Rancho Cordova, California
U.S.A.