Complaint Review: Aspire Visa

My original credit card company sold my account to Aspire one year ago and my interest rate jumped from a 9.9% to 18%! I was unaware of the interest rate jump and the company made no attempt to advise me of this. Once I found out the intrest rate was doubled I contacted the company and they were rude and unwilling to lower it (even a little)!

So I decided to pay off the card and the company was very difficult in helping me close the account. They not only charged me a $15.00 fee to pay the account off over the phone, but tried to tell me the benifits of the company and why it would be a mistake to close the account.

I truly had to ask the lady helping me to stop talking, to close the account and to stop telling what a benifit it was to keep the card! I told her if she could not do this for me, to let me speak to her manager... she decided to close the account.

With-in one week, the company sent me a credit card offer in the mail... what an awful company, not only are their rates high, they don't listen, they don't help, they charge extreamly large fee's... above all, I would say they are the worst company I have had to deal with and I would under no circumstances (even if I was living on the streets) would I use their services again!

Jennifer
San Gabriel, California
U.S.A.