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  • Report:  #500395

Complaint Review: Assassin Naturals LLC

Assassin Naturals LLC Smoke Assassin False advertising (radio and internet,) poor customer service (hung up on twice) Internet

  • Reported By:
    boyforpele13 — Seminole Florida USA
  • Submitted:
    Fri, September 25, 2009
  • Updated:
    Fri, September 25, 2009
  • Assassin Naturals LLC
    www.smokeassassin.com
    Internet
    United States of America
  • Phone:
  • Category:

I heard an advertisement on the radio for a free trial starter pack of the Smoke Assassin program.  I called and spoke with an initially friendly representative.  She explained the system to me and offered me the trial pack for $9.95.

Upon obtaining my credit card information, I was advised she could not complete the trial order unless I ordered a box of replacement cartridges for $69.95.  She stated this was because of how much I smoke.  I said that I merely wanted to try the product but she said she could not proceed with the order unless I ordered the pack and hung up on me. 

I called again to see if this was part of their spiel and told them I smoked 1/4 of what I told the first representative.  I was again given information about the product and offered the trial pack for $9.95 which I agreed to and provided my credit card information once again, only to get the same spiel about ordering the refill cartridges.  I was told this time that 2 weeks (the amount of time the trial pack would last) was not enough time for the nicotine to leave my body.  When I attempted to correct the representative (it's 72-96 hours, clinically proven,) he became petulant and spoke to me as if I was an idiot for not believing it takes 2 weeks for nicotine to get out of my system and hung up on me. 

Things to know about this company:

1)  There is no free trial, don't bother. 

2)  From reading other reports, hanging up on customers is common and acceptable practice for them. 

3)  They provide unfounded medical information. 

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