Assist2Sell HEARTLESS , MONEY HUNGRY, GROSS Santa Clarita CA
My best friend trusted this company to sell her house. Three weeks later, no ads, no open house, one showing, no door to door mktg, etc, my friend asked them to cancel listing agreement so she can go to a real realtor (this was a 'fastfood, wholesale realtor company who my friend later on found was very shady company who most realtors laugh at). Instead of giving up listing just like any other realtor would do just because its clients preference, this company made her feel miserable, & will not let her go so she can move on (she lost her job & has to move out of state). She has to leave this house empty & uninsurable until the listing expires 9/28.
She is ready to foreclose on her house which she put over 100$k her whole life savings as downpayment. This is after this company already made money from original sale barely months prior!!!! Shes begged repeatedly, & tonight, the owner just emailed her, "she's a nut". (can provide a copy of their nasty emails to her). Calling my friend a nut after everything theyve put her through. Id become a nut too. These people are not professional. Pls contact me and my friend showed me all the proof. I can provide. They can file a rebuttal all they want, I have proof.
1 Updates & Rebuttals
Max F Tennies, Real Estate Broker
Santa Clarita,California,
USA
RESPONSE FROM MAX F TENNIES, OWNER OF THE BUSINESS
#2REBUTTAL Owner of company
Wed, June 29, 2016
We have been in business in Santa Clarita since 1999. We pride ourselves being professional and for running a professional real estate brokerage. The company is headed by both my wife and I who are both fully licensed Real Estate Brokers with over 27 years of experience with involvement in thousands of real estate transactions over the years.
Our business and reputation is based on giving our customers the best information, options, and best aggressive marketing campaign for selling a home for a fixed fee commission. We have many, many satisfied customers and many repeat clients and referrals. Some of our clients have been other licensed real estate professionals from other companies because of our good reputation and value we provide them that even their own companies could not match.
Our aggressive marketing campaign is results driven with a strong on-line presence, a strong and visible community presence, we are long time members and in good standing of multiple local real estate boards and associations, we have a referral network and are involved in professional networking and yes we do save our client's money.
We do a thorough and full market analysis for all of our clients as an appraiser would do. We advise our clients on market conditions, recommendations to get homes ready for sale. We offer a full service to our clients.
It is not reasonable to expect a home to be sold within 2 weeks.
The exclusive listing agreement typically provides for a protection period to prevent the seller from abusing the agreement. This protection period allows the agent to still possibly receive a full commission after the expiration of the listing agreement.
I must say that sometimes we see sellers who have a hidden agenda. In some situations, a friend or family member may want to buy the home with the idea of saving the commission cost on the sale after the agent has invested their own time and money marketing the home for sale.
For the sake of argument, it is not always the agents fault. Some sellers are not realistic on their asking price (unrealistically high). Some sellers are not willing to bring the home up to standard conditions required when bringing a home to the market. In the sellers mind, the home only needs a few thousand dollars of work; however in the buyers mind it could need a complete overhaul. In another situation, the property for sale could have a location flaw, such as a busy intersection or near a freeway off-ramp. These are just a few reasons that may cause a home not to sell or necessitate additional price adjustments.
It is my understanding that exclusive listing agreement which is signed by the seller and the agent cannot be cancelled by only one party. Both parties signed and agreed to it, and both parties must mutually agree to cancel the listing contract.