Complaint Review: associated supply company

This Company called you to send a free Ink Toner for trail, after a couple of weeks they called you again with excelent sales associated, selling the ink toners and send you a bill. After almost a month using my printer started showing problems. I called them and asked for returning label and my money back. They send the label by e-mail, the inks was returned on the following day. Now I have been calling them for my money back for the last 2 months. They have excellent sales skills and zero customer service !!! and I don't know if I will see my money back !!!