Association For Lifestyle Reform ,ALR Health insurance rip-off! Buffalo New York
Everything that the others have written about has happened to me. The offer received via fax, the "activation" fee, finding out that the benefits weren't at all what was described over the phone, then waiting two months to get a medical card, ALR assuring me that my doctor is on the list of providers, etc.
I started to get suspicious when I just received a $135 bill from my OB/GYN stating that they do not accept "ALR" and have never heard of them. I started my research and found this website. Of course, I found no website for ALR.
Additionally, the info they put on my medical card stated an effective date of March 1, 2009, even though I've been paying since January. When I called about this the girl's response was "don't worry about it."
I'm absolutely disgusted with this company. I can't believe I've wasted all of this money so far. How dishonest and disgraceful can one be?
Sincerely,
Jessica
70 Hendricks, New York
U.S.A.
1 Updates & Rebuttals
Customer assurance
Chino Hills,California,
U.S.A.
More information needed to help resolve your issues
#2
Mon, August 17, 2009
We at the Association for Lifestyle Reform (ALR) sincerely apologize for any inconvenience that you have experienced in your attempt to gather insurance and membership information. We strive to provide the highest quality customer care possible and take negative feedback such as yours very seriously. Unfortunately, we have been unable to locate your information so that we may help you. If customers have any questions about ALRs membership benefits prior to purchasing a membership, they should review benefit information and FAQs on our Web site: www.ALRAssociation.org. We would greatly appreciate it if you would contact us so that we may help you resolve any open issue you may currently have that needs addressing. If you have any further questions or would like to discuss this, please call ALRs Fraud Investigation Division by calling 1-877-378-9237, or email us at CustomerService@alrassociation.org.