Association For Lifestyle Reform took my money before I asked Chino Hills California
I received a fax from "association for lifestyle reform" back in june of 2008. I called and asked how much, what the coverage was, etc. They told me I had to fill out a form and give them my bank account number- which I usually don't do- and they would send me info to get my wife on health coverage. Two months later I found a deduction from my bank account for $199.00 plus $125.00, and again the next month. When I called them back, they said it was a misunderstanding and when I asked for a refund and cancellation of my account, they said it would take a couple of weeks to get straightened out. Today is june 27th, 2008, and I received a check in the mail for the entire amount that they took from my bank account- hopefully the check will cash! Maybe I am one of the lucky ones.
Ted
marstons mills, Massachusetts
U.S.A.
1 Updates & Rebuttals
Customer assurance
Chino Hills,California,
U.S.A.
Customer stated he received a refund
#2
Mon, August 17, 2009
Sounds like your issue was resolved. We at the Association for Lifestyle Reform (ALR) sincerely apologize for any inconvenience that you have experienced. We strive to provide the highest quality customer care possible and take negative feedback such as yours very seriously. If customers have any questions about ALRs membership benefits prior to purchasing a membership, they should review benefit information and FAQs on our Web site: www.ALRAssociation.org. If you have any further questions, please call ALRs Fraud Investigation Division by calling 1-877-378-9237, or email us at CustomerService@alrassociation.org. Your reference number is MSPR 26.