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  • Report:  #1522809

Complaint Review: The Assurance Group

The Assurance Group Carrie Walters Tricked me into signing up for HMO when I was on a PPO. Said she just wanted to update me on an increase in benefits and nothing else would change. Dexter Missouri

  • Reported By:
    Carol — Dexter Missouri United States
  • Submitted:
    Fri, November 25, 2022
  • Updated:
    Mon, December 05, 2022

This woman came to my house and said she wanted to tell me about my benefit increases. I asked her repeatedly in anything elses about my current policy would change and she assured me it would not. I should have known that I shouldn't have had to sign paperwork just to acknowledge a benefit increase. She slid a book on my coffee table on the way out. I called my healthcare agency and found that the paperwork I signed, according to the benefits she described would switch me to an HMO. This would have been devestating to the procedures that I have lined up. Thankfully I got everything taken care of. I turned this woman over to Medicare, UHC and the Board of Insurance. Medicare sent me her reply letter where she tried to make me sound mentally incompetent and out right told lies. 

Senate Report Decries Medicare Advantage Plan Marketing Deception — Frustrated, confused, embarrassed enrollees often delay care after being "scammed," report notes

by Cheryl Clark, Contributing Writer, MedPage Today November 4, 2022

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