Complaint Review: Assurance Wireless/Sprint

Assurance wireless is distributing an android phone that does not work. It doesn't hold a charge, it's system reboots itself spontaneously, phone gets hot, apps stop all the time, etc. I can barely make phone calls with it. The worst part is they won't give me a free replacement that works. Do not sign up with these people, because they have known about this for months, and have done nothing with the federal government to resolve it.

Sign up with safelink instead or get cricket, anything else than these people. If you have to use it as a lifeline, you will surely be dead because the phone they give out doesn't work at all.

    La