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  • Report:  #1420895

Complaint Review: Assurant

Assurant Assurant Renters I've had Assurant for years to cover me for Renters Insurance, and they deny my legitimate claim. Texas

  • Reported By:
    Jonathan — Austin Texas United States
  • Submitted:
    Thu, January 04, 2018
  • Updated:
    Thu, January 04, 2018

I've had them for over 6 years and been a loyal customer in the event I do have a loss.  In July 2017, my apartment was robbed, yes, broken into by robbers. Who does that anymore? I thought nobody robbed TVs anymore. Well even worse is when Assurant treats you as if your claim is never sufficient and continuously asks for more paperwork.  They did not pay my claim, $0.00. Plus the many hours filing the claim. 

This is not a A+ company as they claim to be. And now I will refuse to have any renters insurance because whats the point? And for the Record, a police report was filed, I had pictures of my broken door knob, and thanfully, I didnt experience any PTSD or anything like that from being broken into.  However, I know people who do experience PTSD and the last thing you need is for your insurance company to deny a simple claim.  Assurant, thank you for nothing. I figure over ten years worth of no insurance, I'll recoup most of my money. And I installed a video camera in my apartment.  Don't fall for Assurants cheap prices, they are cheap for a reason. 

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