Print the value of index0
  • Report:  #1157188

Complaint Review: Assurant Renters Insurance

Assurant Renters Insurance Watch out for false advertising on the website as well as loop holes in your agreement Miami Florida, Corp Office

  • Reported By:
    Vincent — Niles Illinois
  • Submitted:
    Tue, June 24, 2014
  • Updated:
    Tue, June 24, 2014

I will try to keep this as brief as possible.

When renting with Assurant Renters, please make sure you verify the entire agreement since there are many and I mean many loop holes and terminolgoy that will leave you stuck!

 

The customer service I recieved from the Vice President Mr. Punsalana and Senior Mr. Angel Martinez was very condesending and demeaning. They tried every which way not to pay my claim even dough the website clearly states customers are proctected which is a total scam and total rip off!

Both of these gentelman or should I say, crooks, easily wiggled there way out of paying my claim buy using insurance terminology that I am not aware of and found loop holes in my agreement that I didnt know existed. I asked repeatedly for an re inspection and can show proof of my claim but they did not want to hear me and kept the call short. In fact, the tag team between the both of them with me on the phone left me unsettled.

BE CAREFUL of this company and move on to another insurance carrier! They have many many loop holes in the agreement and will not PAY!

Respond to this Report!