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Assurant Solutions US Cellular Buyback program Assurant Solutions US Cellular Buyback program Atlanta, Georgia
This company contacted me after I switched phone carriers and offered to buy back my cell phone for $125.00 if I would just send it to them. After doing so, I waited several months and decided to call to check on the status. I was told that there was water damage and the phone did not qualify.
When I asked where my phone was, I was told that it was taken apart and recycled. My problem is that the phone worked fine when I sent it in, there was no water damage, and I was not allowed to verify their findings. Total SCAM in my opinion. Your word against theirs. Letter only states that the phone must be in working condition. DO NOT TRUST THESE PEOPLE....
1 Updates & Rebuttals
Maria Buford
Atlanta,United States of America
I'd Like To Help You!
#2UPDATE Employee
Wed, March 21, 2012
Sorry to hear your experience with Assurant Solutions was unsatisfactory. I'd really like a chance to resolve this for you! Contact me at maria.buford@assurant.com with your name, contact info and the details of your claim. I'll do my best to get it straightened out!