Complaint Review: Assurant Specialty Property

 I have been with Geico for over 15 years for my car insurance.  I needed renter’s insurance and they recommended Assurant (American Bankers Insurance of Florida). I was with Assurant for a little more than 10 years. I had to file a claim due to water damage in my storage unit.  My claim was denied because they said that this was not covered.  Let see….water, damage, fire, theft….what do they cover? I was livid and filed a complaint with the Florida Insurance Commission.  But nothing came of it.  There isn’t anything this organization will do now.   I also contacted Geico as well.  Geico said that there was nothing they could do. 

 I cancelled my policy with Assurant back in 2013 but guess what? They have continually taken money out of my account without my authorization.  I cancelled this policy! I received an email on February 3, 2014 saying that they will withdraw $49.32 from my account.  I contacted my bank (Bank of America) who said that there was nothing I could do I would have to do a stop payment which would cost me $30.00.  However when I sent them the request I also sent the following:

“I am writing to request that you stop Assurant Specialty Property from making future automatic withdrawals from my checking account. These charges are unauthorized. I canceled my contract in writing with Assurant Specialty Property in February 2013.

 Assurant Des:Ins.Prem ID:Rin

The Federal Reserve's rules governing pre-authorized transfers (part of Regulation E) states the following: "Once a financial institution has been notified that the customer's authorization is no longer valid, it must block all future payments for the particular debit transmitted by the designated payee-originator."

I would appreciate your immediate compliance with this federal law. Please contact me if you have any further questions.”

Here’s the fact:

• GEICO is recommending a company to their policy holders that is of low moral turpitude.
• Assurant will collect premiums but they won’t pay claims.
• Bank of America won’t stop this company from automatic withdrawls.

 I was looking on their website and saw the following:

Assurant

Catastrophe

Team

It should say:

Assurant deny

Claims

Team

Where is the consumer protection?  Who is looking out for us?  Why are companies able to defraud us?  There is more protection set up for the corporation than the consumer.

I wrote Bank of America and informed them that this company is not authorize to debit my account…but guess what on 2/10/14 Bank of America allowed this company to take $49.32 out of my account. I need someone to help me. Assurant, Bank of America and GEICO are dangerously ripping off people.  I am going to create a website and I want everyone that has been scammed by these companies to email me.  Together we can take our power back!

We need an attorney to create a class action lawsuit again GEICO, Bank of America and Assurant.

Update: On 2/10/14 Bank of America allowed Assurant to debit $49.32 out of my account.

My next stop is Clark Howard!