Assurant T-Mobiles insurance company My phone was stolen from an Applebees restaurant. I report it stolen to T-Mobile/assurant, called the police , got case number and gave this information to assurant which their policy clearly states that they will replace your device if lost or stolen. They denied my claim for no apparent reason . After speaking to them DAILY, they tell me it's nothing they can do. I am just out of a phone that I pay monthly insurance for for this type of situation. Atlantic City Nationwide
I ate dinner at the bar at Applebees with my wife. Got up, left, 2-3 minutes later I realized I left my phone . Went right back and the doors were locked. They let us in (we were the last customers there), told them we left phone and it was gone . We used " the find my phone application " from my wife's phone and it showed the phone was still in the store. Asked for manager who said they didn't see it. Went back next day because we were calling the stolen phone to tell them it was still there when we got home. The manager said he didn't want to discuss it, I called the police, they came and said to file a report and gave me the case number. I report all this to T-Mobiles insurance company who had me file a lost/stolen claim and they denied my claim .