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  • Report:  #1401116

Complaint Review: Assure Fulfillment

Assure Fulfillment Billed me for $87 and $89 for what I took to be Free Trial pay shipping and handling orange California

  • Reported By:
    Jane. — Santa Monica California USA
  • Submitted:
    Tue, September 19, 2017
  • Updated:
    Tue, September 19, 2017
  • Assure Fulfillment
    1493 w chapman ave #180
    orange, California
    USA
  • Phone:
    877220 9791
  • Category:

I ordered what i thought was a one off free trial of CBD oil and another for a  Sleeping Oil for which I would payi only shipping and handling.  I did not see in the fine print  that i was committing to regular shipping of this product nor could i see a price anywhere.. I had  looked for the full price of the product as I wanted to know  what the full cost was

When i returned to the us I found another package from them. At no time did I receive any information other than a customer service email with an order number .... I was able to find a phone number on the bottle, it was  so small i needed a strong magnifying glass to see it. I phoned them ... The person I spoke too spoke fast and over the top of me and said the information was on the web site ... Nowhere was there any  web site details or any  whatsoever.. They charged me $87 and $89 for the bottles  This was not returnable as i had failed to read the agreement properly Eventually the supervisor agreed to refund 35%

I received no information other than the order # for the free trial  No website no terms of agreement I think this is not an honest way to do business

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