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  • Report:  #1388464

Complaint Review: Astraea

Astraea Skin youth Lite skin Paid for a trial size that the company said included s/h Few days later noticed 2 charges on my debit card for $84 & $93. Called the company 6 times . They said that they would refund half but only ended up refunding $45.91 CA

  • Reported By:
    Anonymous — Thornton Colorado USA
  • Submitted:
    Thu, July 27, 2017
  • Updated:
    Thu, July 27, 2017
  • Astraea
    Internet
    USA
  • Phone:
    1-888-312-6187
  • Category:

 Sent for free sample for $4.95 & $1.99. Received an email at 2:44am thanking me for my purchase of $89 & $94 . Immediately called the company back during their business hours. Had to call 6 times because I was constantly hung up on. Company stated that they don't do refunds but did agree to pay half my money back. Ended up only getting $44.91 back. Also had to close out my debit card and get a new one because they were still trying to make charges on my account.

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